Last Updated: [15/07/2025]
Welcome to Starling Trends! These Terms & Conditions govern your use of our website, www.starlingtrends.in and any related services. By accessing or using our website, you agree to comply with and be bound by these terms. Please read them carefully before proceeding.
1. General Terms
1.1 Acceptance of Terms – By using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please do not use our website.
1.2 Changes to Terms – Starling Trends reserves the right to update or modify these terms at any time without prior notice. Your continued use of the website constitutes acceptance of the updated terms.
2. Products & Orders
2.1 Product Availability – All handbags and accessories listed on Starling Trends are subject to availability. We reserve the right to discontinue or modify products without notice.
2.2 Pricing & Payment – Prices are listed in [INR] and may change at our discretion. Payments must be made via the approved payment methods listed on the website.
2.3 Order Confirmation – An order confirmation email will be sent upon successful purchase. However, this does not guarantee acceptance of the order. We reserve the right to cancel or refuse any order at our discretion.
2.4 Cancellations & Modifications – Once an order is placed, modifications or cancellations may not always be possible. Please contact our customer support for assistance.
3. Shipping & Delivery
3.1 Shipping Policy – We ship to select locations as listed on our website. Delivery times vary based on location and shipping method.
3.2 Delays & Liability – Starling Trends is not responsible for delays caused by external factors such as carrier issues, customs, or unforeseen circumstances.
4. Returns & Refunds
At Starling Trends, we prioritize quality and customer satisfaction. However, to maintain fairness and transparency, we have established the following return and refund policy:
4.1. Eligibility for Returns
Products can only be returned in the following cases:
(A)Wrong item delivered.
(B)Damaged or defective item received.
4.2. Mandatory Unboxing Video
To process a return request, customers must provide a full unboxing video that includes:
Receiving the sealed package from the courier partner.
Unpacking the product completely.
Clearly showing the issue (wrong or damaged product).
The video must be continuous and unedited. Without this video evidence, no complaints will be entertained under any circumstances.
4.3. How to Initiate a Return
Submit your return request along with the unboxing video to [STARLINGTRENDS@GMAIL.COM] within 48 hours of delivery.
Our team will review the video and notify you of the next steps.
4.4. Return Process
If the return request is approved:
Our courier partner will pick up the product from you.
Once we receive and inspect the product, a replacement will be shipped, or a refund will be initiated (as applicable).
4.5. Non-Returnable Scenarios
Complaints without an unboxing video.
Returns requested after 48 hours of delivery.
Products used, worn, or damaged by the customer.
4.6. Refund Timelines
Approved refunds will be processed within 5-7 business days and credited to the original payment method.
For any questions, feel free to contact our customer support team. Thank you for choosing Starling Trends!
5. Intellectual Property
5.1 Ownership – All content, including images, text, logos, and graphics on Starling Trends, is the property of Starling Trends and is protected by intellectual property laws.
5.2 Use Restrictions – You may not reproduce, distribute, modify, or use our content without express written permission.
6. User Conduct
6.1 Prohibited Activities – You agree not to engage in any unlawful or abusive behavior while using our website. This includes, but is not limited to, fraudulent transactions, spamming, or attempting to hack our systems.
6.2 Account Security – If you create an account, you are responsible for maintaining its confidentiality. We are not liable for any unauthorized account access.
7. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
8. Disclaimers & Limitation of Liability
8.1 No Warranties – Starling Trends provides its website and products “as is” without warranties of any kind.
8.2 Limitation of Liability – We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
9. Governing Law
These Terms & Conditions are governed by the laws of [INDIA/UTTAR PRADESH]. Any disputes shall be resolved in the courts of [Hapur Jurisdiction].
10. Contact Information
For any questions or concerns, please contact us at:
- Email: [STARLINGTRENDS@GMAIL.COMl]
- Phone: [+91 8979070019]
- Address: [1151/1, STREET NO 2, PATEL NAGAR, RAILWAY ROAD, HAPUR – 245101]
By using Starling Trends, you agree to these Terms & Conditions. Thank you for shopping with us!