SHIPPING POLICY
At Starling Trends, we aim to provide you with the best shopping experience, ensuring your order reaches you promptly and safely. Below is our detailed shipping policy:
1. Order Processing
Once your order is placed, it will be processed within 1-2 business days (excluding weekends and public holidays).
2. Shipping Timeline
We usually dispatch your order within 2-3 business days of processing.
Delivery times vary depending on your location:
Metro Cities:
Orders typically arrive within 3-5 business days after dispatch.
Non-Metro Cities & Remote Areas: Delivery may take up to 7-10 business days.
3. Shipping Charges
Free Shipping: We offer free shipping across India on all orders.
4. Courier Partners
We collaborate with trusted courier services like Delhivery, Bluedart, DTDC, SMC, TRACKON etc to ensure your order is delivered promptly and securely.
5. Order Tracking
Once your order is shipped, we will provide you with a tracking link via email or SMS. You can monitor the progress of your shipment at any time.
6. Undelivered Orders
In case of a failed delivery attempt due to incorrect address, unavailability, or other reasons, the courier will reattempt delivery up to 2-3 times. If still undelivered, the product will be returned to us.
7. Delays
While we strive to deliver on time, unforeseen circumstances like weather conditions, strikes, or logistical challenges may occasionally lead to delays. We will notify you promptly in such cases.
8. International Shipping
We offer international shipping; however, additional charges will apply, which will be borne by the customer as applicable. For international orders, please contact us before placing your order to confirm shipping details and costs.
9. Customer Support
For any queries related to shipping, feel free to contact our customer support team at [STARLINGTRENDS@GMAIL.COM].
We appreciate your patience and understanding as we strive to deliver your favorite Starling Trends handbags right to your doorstep.